Posts Tagged ‘web design’

2005.13

Double Award scoop for leading Web Design and Online Marketing Agency, Optix Solutions

Posted by Amanda in Company News

AwardsThe champagne corks were popping for Optix Solutions, one of the South West’s leading web design and online marketing agencies, at the Express and Echo 2013 Business Awards this year.

Not only was Optix Solutions’ Director Alastair Banks winner of the Entrepreneur of the Year, Alastair and Co-Director James Dawkins picked up the award for Employer of the Year.

‘It was an amazing night’ said Alastair, ‘we are having such a great year and feel honoured to have been recognised in our local community. Optix has gone from strength to strength and we couldn’t have done this without the hard work and support of our staff’

Alastair and James created Optix Solutions back in 1999, when they were studying together at The University of Exeter. From humble beginnings in a spare bedroom in their home, 14 years on they have recently moved into new offices, trebling the floor space of their previous office. With 14 core staff members and additional support outsourced to other local, independent businesses, Optix have proven themselves to be one of the leading Web Design and Online Marketing Agencies in the South West.

Their impressive client portfolio includes The Eden Project, The University of Exeter, Devon and Cornwall Probation Trust, Pipex px, Devon Air Ambulance Trust, Ashfords LLP, Flybe, Grainge Architects and YouGen.

Optix Solutions offer a wide range of services encompassing Web Development and Design, Online Marketing – including SEO, PPC Management and Social Media. Alastair also regularly speaks at events and seminars and runs his own blog for entrepreneurs http://www.iambanksy.co.uk/about/

1511.12

New microsite launched for the University of Exeter, Arts & Culture

Posted by Lisa in Design, News

Earlier this year, the University of Exeter, Arts & Culture came to us with a brief to redesign and redevelop their website. The main objective of the site was to combine the different departments which reside under the Arts & Culture banner and integrate them so that their events could be promoted using one central tool.

At the time, the University approached several companies with a brief, but after a provisional conversation with Kevin Price and Dom Jinks, they decided that Optix Solutions were most suited to the project.  The University chose Optix not only because we could see the potential in the brief they offered us, but also because we were a web agency that could offer them a full range of in-house services, including social media strategy and search engine optimisation (SEO). This was important as the project itself would take 5-7 years to be fully implemented; therefore the University required a company that was ready to develop a long term relationship with them.

To understand the complexity of the project, we carried out three days (totalling 10 meetings) of consultancy that examined how the elements of each department fitted within Arts & Culture. This enabled us to produce a detailed report explaining how we recommended the project moving forward.

Our consultancy determined that it was essential to build the site around the Research Excellence Framework (REF); a system that has been put in place by the British government to assess the quality of research in UK higher education institutions (HEIs). One of the criteria of the assessment is that the University are judged on their ability to impact on the wider community, therefore with this in mind it was vital that the site showcased the skills and abilities of the performers, drawing in the general public as well as the students and staff at the University.

The University are proud of their students and wanted the site to not only showcase their brand, which represents elements of unity, integration and culture, but also capture the interest of their students. Since the new website is not due to go live until 2013, it was decided that a microsite should be built in time for the new term so that students could become familiar with the brand and have a central place where they could view what significant events were taking place. You can view the microsite by visiting www.artsandcultureexeter.co.uk.

Our consultancy gave us a thorough understanding of what the University required and enabled us to provide a solution that was completely bespoke to the University’s needs. The microsite only represents part of that solution as we continue to take our understanding and apply it to the build of the main website that is due to go live in 2013. For more information on our consultancy call us on 01392 667766.

1308.12

How to ensure your web provider is doing the best for you

Posted by Charlie in Company News

I have now been working in the web industry for a year or so, so I thought I would share a few of my thoughts in a series of blogs, which I hope will allow you to get more out of your web supplier.

I want to highlight the most common issues prospects have discussed with me and provide you with some suggestions about how these problems can be avoided.

Understanding your business

It amazes me the way the web industry has traditionally worked. In how many other professional service industries would the client be expected to come up with a brief detailing exactly what they need for a project?

So traditionally it would be down to the client themselves to write a website brief from which an agency would quote and the site would be built. This is truly amazing as doing so fundamentally ignores the role of the agency as the experts in the relationship.
Take Optix for example. The agency has been operating for thirteen years now. The team have seen what works and what doesn’t. If you wanted to know how to build an effective online presence, these people really should know. It shouldn’t be down to you, the client, to come up with what works because put simply that’s not your job.

So, to ensure you’re working with an agency that will take responsibility for the development of your web presence, consider if they are interested in knowing about your business first. You should be hearing questions like ‘What are your USP’s?’, ‘Where do you want to be in 3 years’ time?’ and ‘What does a typical customer look like?’.

With this informed understanding of what you are trying to achieve as a business, your web partner will be able to offer significantly greater value to you over the course of your relationship. They will be in a better position to proactively provide ideas about how best to achieve your business goals through your online presence. Without investing up-front in getting to know your business, this value will be impossible for the agency to impart.