Posts Tagged ‘twitter’

0211.11

An interview with @MarcAstley, Editor of Exeter’s Express and Echo Newspaper

Posted by Amanda in News, Social Media

Over the coming months we will be publishing a series of 60 second interviews, starting with Marc Astley, Editor of Exeter’s Express and Echo Newspaper.

Name and Role

Marc Astley, Editor for Express and Echo News and Media Ltd/Mid Devon Gazette series

What do you do

As well as being responsible for the content of the Express & Echo and Mid Devon Gazette, I am also one of the directors of the parent company South West Media Group Ltd. The editing role involves, of course, deciding upon content but also setting the tone and upholding the principles and integrity of the titles. I also directly manage the editorial teams and budgets.In my director’s role I take a bigger picture view of the business conducted by the group of newspapers in our stable with my fellow editors from the Western Morning News, Plymouth Herald, Torquay Herald Express and the group’s managing director, Andrew Blair.

What’s been your biggest challenge this year

Without a shadow of a doubt the move from daily to weekly. This has not only been a huge project to manage but also meant having to say goodbye to some close colleagues.However, like any transition on this scale, it has also led to a change in culture and created new opportunities. For instance, we are now using social media a lot more to reach our readers on the days we are no longer publishing. The team have fully embraced Twitter, in particular, and have picked up stories through their tweets.

You mentioned that you and your team have embraced Social Media, specifically Twitter, tell us more

A big concern for us when going weekly was not having a daily dialogue with our readers. Twitter allows us to do that but crucially makes it easier for them to contact individual reporters instantly. So far we have our local government reporter @AnneByrne signed up, as well as our health reporter Tom Bevan @tombev81; our news editor @RobSims1; education reporter @FranMcElhone; Exeter City writer Jon Lewis @Echo_Jon and Exeter Chiefs reporter Nic Warren @EchoSportNick. There is of course me, the editor @MarcAstley! Watch this space as there’s more to come.

How else have you found that Social Media has supported your new weekly publication

Twitter has proven to be a tremendous resource for finding new columnists. I wanted to recruit a team of specialists who had skills that were beyond the remit of my journalists but also who could write their own stuff. I turned to Twitter and those that I have engaged with via this platform. As a result we now have on board @katheacrediton - the lovely ladies from Kathea Boutique;  @banksy6 - local businessman and entrepreneur Alastair Banks; @home_restyler - interior designer  Katey Korzenietz; @ExeterArchitect - architect Rob Hilton; @Marc­_Millon - wine expert Marc Millon; @erbcoach -  life coach Emma Ranson Bellamy; @SouthwestMakeup - make up expert Eve Ashby;  @mark­_tyler - media observer Mark Tyler and @ccbentos - Exeter Chiefs player Chris Bentley.

Hashtags for certain stories have also helped enormously. My favourite hashtag is #HelloEcho, which was set up by the highly entertaining and witty James Barisic @jamesmb who I did not know at the time and still haven’t met.

#HelloEcho was used to welcome the new weekly title into the world and for people to tweet their comments, which were all very positive. It has now become the forum to discuss any Echo-related issues. I am very fond of it and very grateful to James.

 Many thanks to Marc for sparing the time to answer our questions. It’s great to hear how useful Twitter has been, and continues to be, for him and his team.

We’d be interested to hear how you’ve embraced Social Media in your line of work. Please leave your comments or if you’d like to be included in our interview series drop us a line.

1310.11

To Tweet or not to Tweet, that is the question

Posted by Amanda in Company News, Social Media

Just in case you missed it, here’s our Director Alastair Banks’ latest post for the Express and Echo…

A very good day to you lovely people of Exeter. Hope you’ve all been enjoying the new weekly format for the paper – personally I’m a huge fan (and I’m not saying that just because I write for it now)…loving Mr Astley’s work – well done guys. 

So I’m back again for useful hints, tips and advice on the scary world of online commerce (my goal is to make it less scary for you). 

Today I’m going to focus on my friend Twitter. Those of you who know me, know I’m a big fan of it and have helped the likes of Exeter University, Olives Et Al and numerous other companies to define strategies for success on the social media sites, Twitter being just one of those. 

Twitter has been around for a good few years now (in fact it celebrated it’s 5th birthday this year!). However in the UK it’s really only been used heavily for the last few years and is still only being found by the masses now. 

Firstly, here are the basics: 

1). It’s what’s known as a micro-blogging platform. You only have 140 characters to do your business. 

2). It works on the premise of the question ‘What are you doing right now?’. Not everyone uses it in this way but it’s a good start. 

If you’ve been using Twitter for a while I have a question for you – Do you think it feels a little like being in a pub and everyone shouting at you? Yeah I do to, but it has fantastic uses for business and individuals when used effectively so I hope to give you some ideas on that today. 

If you’re not signed up, what are you doing? Go get yourself an account now – goto Twitter.com and signup a profile. Use a name which means something – Your name or your business name or perhaps a mixture of both. Fill out the bio properly (you only get 160 chars here so be concise), using some key terms within it that describe you or your business. Make sure you include a link back to your website so people can find out more about you and finally upload a decent picture of yourself. My preference is for a good mug shot, not some picture of you riding a horse across the glades which means we can hardly make you out, or putting up a logo which means nothing (I’m focusing on personal accounts here – not business by the way). 

Once you have your account, here are a few things you can do to start getting the most from Twitter. 

1). Look for people to follow – Google people you know followed by the word ‘twitter’ to see if they have profiles eg: ‘Alastair Banks Twitter’. Follow them and then see who they follow. There is a good chance this will lead you to other people you didn’t even realise were on there. Following someone will send them an email saying you’ve done so and give them the chance to follow you back. 

2). Goto search.twitter.com and do a search on the term ‘exeter’ – This will show you everyone ‘tweeting’ (Don’t worry you’ll soon pick the lingo up) with the word Exeter in. This might highlight other people who look interesting or are worth following.

3). While you’re using search.twitter.com you can go into the advanced settings and select tweets from a certain area – set it to Exeter and find people tweeting nearby. 

4). If you’re into sport why not follow our successful two sporting clubs – The Exeter Chiefs and  Exeter City FC both of who are active on Twitter. You can find them here:

          http://www.twitter.com/exeterchiefs
          http://www.twitter.com/officialecfc   

5). Be sociable – Don’t just broadcast a message about your new offer or how great your company is or what you’ve just eaten for breakfast (unless you’ve just eaten at the Royal Clarence and want to tell everyone it’s fantastic of course). Engage with people, see what they are talking about, respond to questions from them, help them out where possible. Reciprocity is big on social sites.

6). Add some value – As above, try and add some value to others lives. Link people to articles of interest (even better if you’ve written them on your own blog as that will help your traffic). Tell people something they didn’t know about your industry or perhaps a hobby of yours. 

7). How much to tweet – Anything less than once or twice a day is probably not going to see you add much value to anyone including yourself, anything more than 10-15 is probably overkill but that’s just my opinion and others may differ. I can tell you that if you are continually appearing in others streams with inane waffle, they will soon turn off. 

8). Follow ‘Hashtags’ – A Hashtag is a way of following a conversation on Twitter. Anyone who tweets about a certain topic might add a hashtag into their 140 chars to allow others to follow a chain of tweets on that topic. The Echo now have a hashtag of their own for you to follow: #helloecho which was started by the fantastic @jamesmb (That’s James’ handle by the way).  

9).   Oh and make sure you follow the Echo team – editor Marc Astley @marcastley; features writer Catherine Fraser @MrsCFraser; business editor Gordon Richardson @gordorichardson; news reporter Anne Byrne @AnneByrne; news editor Rob Sims @Robsims1; news reporter Fran McElhone @FranMcElhone; sports reporter Jon Lewis @Echo_Jon; sports reporter Nick Warren @EchoSportNick; production editor Ed Oldfield @Ed_Oldfield; news updates @Thisis_Exeter.

 So there’s my starter for ten. Watch others and see how they do it, take time to learn. 

Until next time, have a great month, 

Alastair
@banksy6 on Twitter

2004.11

Alastair Banks re-traces his roots as he’s asked to consult with the University of Exeter on their use of Social Media

Posted by Amanda in Company News, Online Marketing, Social Media

Optix Solutions' Directors Alastair Banks and James Dawkins at Exeter University in 1999

Optix Solutions' Directors Alastair Banks and James Dawkins at Exeter University in 1999

In the year 2000 Alastair Banks and James Dawkins, directors of Exeter Web Design & Online Marketing Company Optix Solutions, graduated from the University of Exeter with degrees in Computer Science. Almost 11 years on, their company has grown to be one of the largest and most successful in the area, last year being included in the South West’s top 100 creative agencies – a wonderful accolade for the company and the city of Exeter.

In the last couple of years Alastair, James and their team at Optix have been making a name for themselves in the world of Social Media and are now recognised as one of the thought leaders in this part of the country and beyond.

With the advent of Like Minds in Exeter in 2009, the city has become a hub of Social Media knowledge. This twice yearly conference has attracted some of the leading speakers on the subject from around the world. Many of the delegates that travel to the county from the larger cities, and other parts of the world, are now citing Exeter as one of the most important cities in the UK when it comes to Social Media.

Alastair and James at Exeter University today

A few months ago Alastair was invited back to the University of Exeter to present to the Marketing and Communications team on the topic of Social Media and has now been formally invited to consult to the University on their use of Social Media. They are looking to reach new audiences and get their message out whilst using ‘best practice’.

Stuart Franklin, Director of communications for the University of Exeter has said, “Social Media provides a wonderful opportunity to engage both internally and externally with people and organisations globally. We’re looking forward to working with Alastair over the coming months to develop this area of our marketing and communications.”

Exeter University was recently included in the top 25 fastest growing companies in the UK and the top 100 in Europe – a list compiled by Dun and Bradstreet. This is a great acclaim for Exeter and everyone that is involved with the University in any way.

Alastair Banks has said, “To be asked back into the University that gave me three of the best years of my life, to consult on something I feel so passionate about is simply fantastic. Social Media will provide a wonderful channel to disseminate information, listen for opportunities to connect with other thought leaders and push the Uni forward in its bid to get even bigger and better. I’m delighted to be working with the central communications team, who have some amazing stories to tell and opportunities to promote”