Posts Tagged ‘Social Media’

0904.13

Thomas Haynes joins Optix Digital Marketing Team

Posted by Alastair in Company News, News, Online Marketing, SEO, Social Media

This week we’re extremely excited to be welcoming Thomas Haynes to the Optix Digital Marketing stable.

Thomas has been working in the search marketing industry for over six years and the portfolio of companies he’s worked with reads like a who’s who in blue-chip names. Amongst others, Thomas has worked with the likes of HSBC, Disney, M&S, Tesco, Bentley and Oxfam. We’re extremely excited to have Thomas bringing his knowledge to our already exciting and growing digital team. The experience he has in this field will benefit our client’s enormously.

For more information on how our digital marketing team can help your business grow, give them a buzz on 01392 667766

1806.12

Press Release: Shearings, The UK’s Leading Specialist Tour Operator, To Embrace Social Media

Posted by Lisa in News, Social Media

Optix Solutions today announced that they are working with the UK’s leading specialist tour operator, Shearings, to help them use Social Media to attract and retain customers.

Shearings already has traditional and highly effective methods of advertising in place, but after attending a presentation from Optix Solutions on the power of Social Media, the forward-thinking team at Shearings acknowledged the huge potential social media had to offer them.  With a staggering  2.8 billion social media profiles in existence,  there is not only a massive opportunity to reach out to a much wider audience, but a chance to use social media as a channel by which they could interact with their existing customers.

The two companies will work with each other to develop and implement a social media strategy that will initially focus on the Coast and Country Hotel brand, and subsequently the Bay Hotel brand, which reside under the Shearing’s group of companies. Working closely with the team at Shearing’s, Optix Solutions will plan and manage the integration of Social Media into their marketing mix and provide Shearing’s staff with full training on how to effectively use key Social Media networks, empowering them to manage their own presence.

Optix Solutions Co-Founder Alastair Banks said “Shearings are renowned for the supreme loyalty of their customers and Social Media presents a fantastic opportunity for them to continuously engage with their audience and closely monitor all activity. We are very much looking forward to working with them to help them understand how they can use Social Media to not only gain new customers, but engage with current customers too.”

It’s not only Shearings that are leading the way with such an innovative move; they are among 69% of companies that are planning to increase their marketing budget for third party social media such as Facebook and Twitter, and 66% that are planning to increase budgets for on-site social media activity such as blogs and reviews. (UK Social Media Statistics, Econsultancy May 2012)

Vince Flower, Managing Director of Shearings said “Shearings are delighted to be working with Optix Solutions. We are very keen to embrace all the opportunities that the Social Media technologies now provide us with, using them to engage and listen more to our customers.

Having a proper, well thought out Social Media strategy in place is essential in today’s world and we see this as key to future success. We already know that our customers love to tell us what they think about our products and services and hopefully with their help and some expert guidance from Optix Solutions we can build an even better business in the future.”

For more information call Lisa Watson, Marketing & Communications Co-ordinator on 01392 667766.

0211.11

An interview with @MarcAstley, Editor of Exeter’s Express and Echo Newspaper

Posted by Amanda in News, Social Media

Over the coming months we will be publishing a series of 60 second interviews, starting with Marc Astley, Editor of Exeter’s Express and Echo Newspaper.

Name and Role

Marc Astley, Editor for Express and Echo News and Media Ltd/Mid Devon Gazette series

What do you do

As well as being responsible for the content of the Express & Echo and Mid Devon Gazette, I am also one of the directors of the parent company South West Media Group Ltd. The editing role involves, of course, deciding upon content but also setting the tone and upholding the principles and integrity of the titles. I also directly manage the editorial teams and budgets.In my director’s role I take a bigger picture view of the business conducted by the group of newspapers in our stable with my fellow editors from the Western Morning News, Plymouth Herald, Torquay Herald Express and the group’s managing director, Andrew Blair.

What’s been your biggest challenge this year

Without a shadow of a doubt the move from daily to weekly. This has not only been a huge project to manage but also meant having to say goodbye to some close colleagues.However, like any transition on this scale, it has also led to a change in culture and created new opportunities. For instance, we are now using social media a lot more to reach our readers on the days we are no longer publishing. The team have fully embraced Twitter, in particular, and have picked up stories through their tweets.

You mentioned that you and your team have embraced Social Media, specifically Twitter, tell us more

A big concern for us when going weekly was not having a daily dialogue with our readers. Twitter allows us to do that but crucially makes it easier for them to contact individual reporters instantly. So far we have our local government reporter @AnneByrne signed up, as well as our health reporter Tom Bevan @tombev81; our news editor @RobSims1; education reporter @FranMcElhone; Exeter City writer Jon Lewis @Echo_Jon and Exeter Chiefs reporter Nic Warren @EchoSportNick. There is of course me, the editor @MarcAstley! Watch this space as there’s more to come.

How else have you found that Social Media has supported your new weekly publication

Twitter has proven to be a tremendous resource for finding new columnists. I wanted to recruit a team of specialists who had skills that were beyond the remit of my journalists but also who could write their own stuff. I turned to Twitter and those that I have engaged with via this platform. As a result we now have on board @katheacrediton - the lovely ladies from Kathea Boutique;  @banksy6 - local businessman and entrepreneur Alastair Banks; @home_restyler - interior designer  Katey Korzenietz; @ExeterArchitect - architect Rob Hilton; @Marc­_Millon - wine expert Marc Millon; @erbcoach -  life coach Emma Ranson Bellamy; @SouthwestMakeup - make up expert Eve Ashby;  @mark­_tyler - media observer Mark Tyler and @ccbentos - Exeter Chiefs player Chris Bentley.

Hashtags for certain stories have also helped enormously. My favourite hashtag is #HelloEcho, which was set up by the highly entertaining and witty James Barisic @jamesmb who I did not know at the time and still haven’t met.

#HelloEcho was used to welcome the new weekly title into the world and for people to tweet their comments, which were all very positive. It has now become the forum to discuss any Echo-related issues. I am very fond of it and very grateful to James.

 Many thanks to Marc for sparing the time to answer our questions. It’s great to hear how useful Twitter has been, and continues to be, for him and his team.

We’d be interested to hear how you’ve embraced Social Media in your line of work. Please leave your comments or if you’d like to be included in our interview series drop us a line.